Solution Based Conversation When Dealing with Major Defects

CE Credit: 0

Instructor: Joe Fasolino, Top Gun Inspection Services

A Solution-Based Conversation is having the ability to listen and learn about your clients and their family members’ concerns, and provide an unbiased, non-emotional conversation about the facts of the defects, including discussing the alternative solutions to resolve the problem. 

Tuition
Included in your GCAR membership dues (AKA free for GCAR members)

Non-member rates
$15 per CE credit hour