Converting Leads into Closings

CE Credit: 8 (see below for details)

Instructor: Gee Dunsten

Whether you are a new agent building your business or an established agent keeping your database fresh, maintaining a flow of potential customers is crucial to your success. Attracting leads is key, but if you don’t have effective systems for converting them into closings, you’re leaving money on the table. This new RRC One-Day Course highlights traditional and digital approaches to identifying and closing more customers. Instruction and activities cover all aspects of a successful customer interaction experience–attraction, first contact, needs analysis, incubation, conversion, closing, and beyond.

Upon the successful completion of this course, the student will be able to:

  • Develop systems for capturing, converting, and tracking leads
  • Implement customer-focused campaigns that highlight consistent touches via various channels
  • Integrate technical tools to enhance the efficiency and responsiveness of your lead management
  • Set priorities for lead conversion and create an action plan for achieving them

Please note, this course will provide 8 hours of continuing education to you BUT, you must attend both four – hour sessions spread out over 2 days: Thursday, May 21st & Friday, May 22nd from 10am -2pm. You will not receive any CE credit if you take only one of the two days – you must take both to receive 8 hours!

Did you know? You can apply this course toward the Certified Residential Specialist designation (CRS).  Click here to obtain more details on this designation available online. If you want to obtain this designation, you’ll have to take an exam on the last day of the course.

Not sure if you want the designation? Your exam results are good forever so, if you change your mind in 5-10 years, you can point to this qualifying course and they’ll use it toward your live CE requirement.

Just want CE credit? Not a problem, take both days: 5/21 + 5/22, from 10am -2pm, with NO exam and obtain your 8 hours of CE credit; just be visible in the zoom window!

Hourly Schedule

New Day


May 21 2020 - May 22 2020


10:00 am - 2:00 pm

More Info



Online Class