CRS Designation: Converting Leads to Closings

CE Credit: 8

Instructor: Mike Selvaggio

Whether you are a new agent building your business or an established agent keeping your database fresh, maintaining a flow of potential customers is crucial to your success. Attracting leads is key, but you’re leaving money on the table if you don’t have effective systems for converting them into closings. This one-day course highlights traditional and digital approaches to identifying and closing more customers. Instruction and activities cover all aspects of a successful customer interaction experience–attraction, first contact, needs analysis, incubation, conversion, closing, and beyond.