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Accessibility

Updated: November 2018.

General

GCAR.com strives to ensure that its services are accessible to people with disabilities. GCAR.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.

Accessibility on GCAR.com

GCAR.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows GCAR.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.0).

Enabling the Accessibility Menu

The GCAR.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

GCAR.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on Gcar.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on GCAR.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist. If you wish to report an accessibility issue, have any questions, or need assistance, please contact customer support at 518-464-0191 or  talktous@gcar.com.

Web Accessibility Help

There are actions you can take to adjust your web browser to make your web experience more accessible.

I am blind or can’t see very well:

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

I find a keyboard or mouse hard to use:

If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

I am deaf or hard of hearing:

If you are deaf or hard of hearing, there are several accessibility features available to you.

Transcripts
A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects. GCAR is working on adding transcripts to all scripted video and audio content.

Captioning
A caption is a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Learn how to turn captioning on and off in YouTube.

Volume controls
Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

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