Agency: Easy to Understand in Theory, Complicated in Real Life

CE Credit: 3

Instructor: Katheryn DeClerck

Meets DOS requirement for law of agency

The licensing class taught you about agency and the relationships you can have with the consumer. In theory, it is easy to understand, but in real life, it is complicated. Nowadays, the consumer does research online and thinks they know everything about real estate and the relationship they expect to have with “their” agent. They want top-notch service, advice, and advocacy. This course will review the different types of agency relationships, plus how and when to communicate them to our prospects. Setting expectations of what kind of service you can and cannot provide, depending on the relationship, is critical. We will also discuss representation agreements and how and why you might choose to use them. Ultimately, you will be able to treat clients and customers properly without putting your license at risk. 

PLEASE NOTE:

• Do not drive during the course, as this presents an obvious safety issue.
• Do not conduct any alternate business. Please pay attention to the duration of the course.
• You must always have your video and audio enabled during the course.
• Virtual backgrounds are no longer allowed.
• You must be centered in the camera’s view and visible during the course.
• Please answer the moderators when spoken to.
• If you do not follow the rules, you forfeit all CE credit.
• If you “no show” or cancel less than 24 hours prior, there is a $25.00 fee.
• Certificates will not be emailed unless all students answer the poll question or submit a completed attestation form.

If you have any questions, please call GCAR reception at 518.464.0191 x 0